Privacy Policy

Last updated: October 16, 2026

Glass Doctor Auto of Midvale is operated by Malone Enterprises LLC, an independently owned and operated franchise of Glass Doctor®, a Neighborly® company. In this policy, "we," "us," and "our" mean Malone Enterprises LLC. This is the privacy policy for https://www.glassdoctormidvale.com, including the Text Updates program below.

Text Messaging

What we collect. If you join our Text Updates program, we collect your mobile number, your name, the vehicle/job or warranty claim the messages relate to, the date, time, and method of your consent (web form, or verbal consent recorded by our staff, plus your YES reply), and records of messages sent and your replies (including STOP and HELP).

How we use it. We use this information only to send the service messages you asked for (appointment reminders, estimate follow-ups, parts arrival notices, job status updates, and warranty claim updates), to respond to your replies, to honor opt-outs, and to keep records of consent as required by law and carrier rules.

No sharing for marketing. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes our franchisor and other franchise locations. Text-messaging opt-in data and consent will not be sold, rented, or shared with any third party. We may share information only with service providers that send messages for us (for example, our SMS platform provider), who may use it only to provide that service, or when required by law.

Frequency and cost. You will receive up to 4 messages per month. Message and data rates may apply. Consent is not required as a condition of purchase.

Opt out / help. Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT) to opt out at any time; reply HELP or INFO for help, or contact 801.982.2563 / midvale@glassdoctor.com. Full terms: https://www.glassdoctormidvale.com/sms-terms.

When you agree to receive text messages from Glass Doctor Auto of Midvale (for example, appointment reminders, estimate follow-ups, parts arrival notices, job status updates, and warranty claim updates), we keep a record of your consent, including the phone number, date and time, how consent was given (such as our website form or in person), the staff member who recorded it where applicable, and the consent language shown. If you opt out (for example, by replying STOP), we record the date, time, and method of your request. Your opt-out takes effect immediately: we send one final text confirming you are unsubscribed, and no more texts are sent after that confirmation. We keep consent and opt-out records for as long as you are enrolled and for at least five years after you opt out or receive your last message from us, whichever is later, or longer if needed to resolve a dispute or comply with law. We do not share mobile numbers or SMS consent with third parties or affiliates (including our franchisor and other franchise locations) for their marketing or promotional purposes.

Contact. Malone Enterprises LLC, 8395 S. 700 W. Sandy, UT 84070, midvale@glassdoctor.com, 801.982.2563.